Privacy Policy

Privacy Policy

Last updated: June 2026

African Greens (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

When you shop with us, we may collect the following information:

  • Personal details: name, email address, phone number
  • Delivery information: shipping address, governorate
  • Payment information: processed securely through our payment provider; we do not store card details
  • Order history: products purchased, order dates, and amounts
  • Device & browsing data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and delivery updates
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Send promotional offers (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers solely to operate our business (e.g., shipping partners, payment processors), who are bound by confidentiality obligations.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain features of the site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted using SSL technology.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:

📞 01110191919
📍 Arabella Mall, New Cairo

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

By using our website and placing orders, you agree to the terms outlined in this Privacy Policy.